...
The documentation of the structure of the template used to document indicators.
...
Indicator
...
A short name for the indicator. | Indicator | The measure(s) used for this indicator. |
|---|
Benchmarking Indicator |
|---|
|
...
A version of the indicator that is adequate for benchmarking purposes. In general, absolute values are expressed in |
|
...
ratios. | Audience | A list of the typical organization’s stakeholders that would typically have an interest in this indicator. |
|---|
Goals |
|---|
|
...
Objectives
...
| Classes of strategic or general goals that linked to this indicator. |
|---|
Purpose | Why would an organization monitor this indicator? What is the rationale behind this indicator? |
|---|
Scoping | A list of generic scoping dimensions that may prove useful to focus and monitor the indicator. |
|---|
Negative Effects |
|---|
|
...
A list of known or potential negative effects that this indicator may produce. The description of negative effects should be accompanied by propositions of mitigating countermeasures. See The Dual Side of Performance Measurement Systems for a discussion on this topic. | Reporting Format | A suggested visual representation for the indicator. |
|---|
Prerequisites | Some indicators may require that a certain level of process, organizational or system maturity be reached before measurement becomes feasible or useful. |
|---|
Data Sources | A list of generic data sources that may be used as data sources to measure the indicator. |
|---|
Definitions | Dictionary entries for the key terms used to describe the indicator. |
|---|
References | Articles, interviews or other sources related to this indicator. |
|---|
|