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Definition
Average lead time of joiners in the organization workforce completed (non-cancelled) instances of the joiner process during the period.
Components
Lead Time | The amount of time between the joiner hire date notification time and the joiner start datetime. | ||
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Start Date | |||
Hire Date | Cf. Joiner Hire Date (Dictionary EntryCompleted (non-cancelled) instance | A process instance that has been completed but not cancelled (i.e. the joiner effectively joined the organization). | |
Joiner Process | Workforce |
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Period | The organization or organizational unit for whom performance is being measuredperiod being analyzed, depends on the indicator reporting frequency but typically monthly or weekly. |
Rationale
This indicator gives a sense of the amount of time available to the IAM function to assure that the joiner’s identities and accesses will be operational at start time.
Limitations
Averages are hiding the underlying distribution and its dispersion.
First, it may be necessary to look at different populations (e.g. contractors versus employees) that may have different onboarding constraints and lead times to optimize the joiner process.
Second, low and high variances could both lead to the same average lead times but would be a completely different story in terms of managing the joiner process.
Finally, the successful onboarding of workforce members may require contributions from multiple stakeholders within the organization (e.g. HR, Logistic, Procurement, etc.). Trying to optimize the organization workforce onboarding process by only looking at the IAM joiner process may be insufficient.
Formula
LetP = (pstart, pend) be the period of time being analyzed withpstartthe period start time and pendthe period end time.
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The formula for the indicator is then: y = .
Related Processes
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