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ID

OM-IND-0001

Indicator

IAM Program Direct Cost

Version

1.2

Status
colourBlue
titleReady for peer review

Parameters

Currency This indicator is expressed in the organization’s reference currency.

Scopes

In large organizations where IAM is organized in regions or otherwise, the indicator may be measured at both global and regional levels.

Negative Effects

  • The cost of the IAM Program may be confused with the total cost of IAM for the organization, which may mislead top management. See IAM Cost Measurement Methodology for a discussion on this topic.

Data Sources

See IAM Cost Measurement Methodology for a discussion on how to measure IAM TCO.

Typical Frequency

Yearly.

See Also

Table of Contents
Page Properties

Definition

Direct Cost of the IAM Program

Page Properties

Rationale

Organizations typically run IAM programs. Such programs may have widely varying scopes between organizations and across time. Keeping track of the total direct costs of these programs is a critical managerial necessity.

Because IAM is composed of process clusters, it may be interesting to keep track of is interesting to allocate costs at both the global and cluster levels (providing that the organization does manage these clusters). The IAM TCO indicator is composed of the following series:

  • IAM Program Cost = The direct cost of the overall IAM Program.

  • Core IAM Program Cost = The direct cost of the core IAM Program.

  • PAM Program Cost = The direct cost of the PAM Program.

  • Federation IAM Program Cost = The direct cost of the Federation IAM Program.

  • CIAM Program = The direct cost of the CIAM Program.

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Page Properties

Parameters

Currency This indicator is expressed in the organization’s reference currency.

Scopes

In large organizations where IAM is organized in regions or otherwise, the indicator may be measured at both global and regional levels.

Negative Effects

  • The cost of the IAM Program may be confused with the total cost of IAM for the organization, which may mislead top management. See IAM Cost Measurement Methodology for a discussion on this topic.

Data Sources

See IAM Cost Measurement Methodology for a discussion on how to measure IAM TCO.

Typical Frequency

Yearly.

See Also

Page Properties

Related Indicators

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