| Page Properties |
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ID | OM-IND-0029 |
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Name | Joiner Process Average Lead Time per Period |
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Version | 1.13
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Status | | Status |
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| colour | YellowGreen |
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| title | DraftReady |
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| Type
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| colour | Blue |
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| title | BASE INDICATOR |
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Scale
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| Status |
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| colour | Green |
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| title | RATIO SCALE |
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Units
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Hours, Days
| Page Properties |
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Definition |
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Average lead time |
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of completed (non-cancelled) instances of the joiner process during the period. |
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Joiner Start Date
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Entity
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The organization or organizational unit for whom performance is being measured.
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Scope of responsibility
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An item is within the scope of responsibility of an entity when that entity owns the item, or has been delegated responsibilities in relation with the item.
Joiner (Dictionary Entry)
Joiner Start Date (Dictionary Entry)
Joiner Hire Date (Dictionary Entry)
Joiner Process (Dictionary Entry)
Production Lead Time (Dictionary Entry)
Rationale
Limitations
Formula
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. Completed (non-cancelled) instance:A process instance that has been completed but not cancelled (i.e. the joiner effectively joined the organization). Joiner Process: Cf. Joiner Process (Process - IAM). Period: The period being analyzed, depends on the indicator reporting frequency but typically monthly or weekly. |
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Rationale |
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This indicator gives a sense of the amount of time available to the IAM function to assure that the joiner’s identities and accesses will be operational at start time. When compared with similar organizations, this indicator may reveal some aspects of the organization’s culture. |
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Limitations |
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Averages are hiding the underlying distribution and its dispersion. First, it may be necessary to look at different populations (e.g. contractors versus employees) that may have different onboarding constraints and lead times to optimize the joiner process. Second, low and high variances could both lead to the same average lead times but would be a completely different story in terms of managing the joiner process. Finally, the successful onboarding of workforce members may require contributions from multiple stakeholders within the organization (e.g. HR, Logistic, Procurement, etc.). Trying to optimize the organization workforce onboarding process by only looking at the IAM joiner process may be insufficient. |
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LetP = (pstart, pend) be the period of time being analyzed withpstartthe period start time and pendthe period end time. Let I be the set of completed (non-cancelled) joiner process instances whose joiner start date were within P. Let n = |I| be the number of joiner process instances in I. Let H = h1, h2, h3, …, hn be the set of hire notification times of I. Let S = s1, s2, s3, …, sn be the set of start times of I. The formula for the indicator is then: y = . |
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| Page Properties |
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Type | Scale | Units | Frequency |
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| Status |
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| colour | Blue |
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| title | BASE INDICATOR |
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| | Status |
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| colour | Green |
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| title | RATIO SCALE |
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| Duration (hours or days) | Weekly, Monthly |
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Quotes
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