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The objective of this page is to elaborate on the methodology used to develop the Open-Measure IAM-CMM.

CMM Level 1: Initial

The process is ad hoc. It is not documented or the procedures do not reflect reality. Accountability is not clearly defined. The organization does not plan or provide resources to sustain the process.

Depending on the presence of “heroes” in the workforce to compensate for the absence of a defined process, the process performance may become artificially superior to its natural level.

CMM Level 2: Repeatable

The process is executed. Accountability is partially or implicitly defined. The organization plan and provide resources to sustain the process.

CMM Level 3: Defined

The process is executed and documented. Procedures and standards rigorously describe the process, roles and responsibilities, and related best practices. Process performance is unknown or unpredictable.

CMM Level 4: Quantitatively Managed

The process is managed quantitatively. Indicators are defined to reflect process quality and performance. Process performance is understood and predictable.

CMM Level 5: Optimizing

The process is continuously improved. Strengths and weaknesses are identified and

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