OM-IND-0001: IAM Program Cost (Indicator)
- David Doret
ID | OM-IND-0001 |
|---|---|
Name | IAM Program Direct Cost |
Version |
|
Status | REady |
Definition |
|---|
Direct cost of the IAM Program. Direct cost: cf. https://open-measure.atlassian.net/wiki/spaces/ART/pages/117670008, https://open-measure.atlassian.net/wiki/spaces/DRAFT/pages/123830273. |
Rationale |
|---|
Organizations typically run IAM programs. Such programs may have widely varying scopes between organizations and across time. Keeping track of the total direct costs of these programs is a critical managerial necessity. Because IAM is composed of process clusters, it may be interesting to keep track of is interesting to allocate costs at both the global and cluster levels (providing that the organization does manage these clusters). The IAM TCO indicator is composed of the following series:
|
Benchmarking |
|---|
This indicator is not comparable between organizations because program scopes may differ widely. See https://open-measure.atlassian.net/wiki/spaces/IND/pages/138510423 for a distinct flavor of this indicator that is adequate for benchmarking purposes. This indicator may not be comparable over time if the program scope changes. If the indicator consolidates costs in multiple currencies, the effect of foreign exchange rates may be significant. Depending on the indicator’s usage (e.g. measuring global versus regional performance in large organizations), this effect need to be specifically accounted for (i.e. historical forex rates vs current forex rates). |
Negative Effects |
|---|
The cost of the IAM Program may be confused with the total cost of IAM for the organization, which may mislead top management. See https://open-measure.atlassian.net/wiki/spaces/ART/pages/117670008 for a discussion on this topic. |
Data Sources |
|---|
See https://open-measure.atlassian.net/wiki/spaces/ART/pages/117670008 for a discussion on how to measure IAM TCO. |
Scopes |
|---|
In large organizations where IAM is organized in regions or otherwise, the indicator may be measured at both global and regional levels. |
Type | Scale | Units | Frequency |
|---|---|---|---|
BASE INDICATOR | RATIO SCALE | Money (currency) | Quarterly, Yearly |
Related Indicators |
|---|
|
Follow us on LinkedIn | Discuss on Slack | Support us with Patreon | Sign-up for a free membership.
This wiki is owned by Open Measure, a non-profit association. The original content we publish is licensed under a Creative Commons Attribution 4.0 International License.
