Abstract

Otto Group IT serves the technology needs of a worldwide collection of companies spanning retail, finance and logistics. As the conglomerate undertook digital transformation initiatives, its legacy identity and access management (IAM) system could not cope with the rapid change and complexity of new technology being deployed at Otto Group. Otto Group IT implemented Identity Manager in a phased approach to provide identity lifecycle management, self-service, governance and process orchestration across its highly distributed group of companies. Key systems had to be integrated with the new IAM approach included Microsoft Active Directory and Office 365 via Azure Active Directory, as well as the company’s custom enterprise resource planning (ERP) and IT service management (ITSM) suites. The solution also had to support the group’s move to the cloud and allow each customer company to implement IAM in the way that best suited their needs and their business.

Links

https://www.oneidentity.com/documents/iga-success-in-the-midst-of-a-digital-transformation-case-study-141049.pdf

Citation

One Identity, 2020. Case Study: IGA success in the midst of a digital transformation - Otto Group IT implements nimble, future-ready identity governance and administration across 30 countries (Case Study).