Business Line

Business, Business Unit, Division

• Be actively supported to create digital value through innovation and technology adoption

• Efficient role management

• Efficient staff on-boarding, transfer and off-boarding

• Efficient entitlement review and recertification

• Sponsor and fund innovative digital initiatives

• May lack incentives or interest in collaborating with security teams to ensure sound custody of key user information (Maxim and Cser, 2017, p. 3)

• May get into skirmishes with security over the balance between good customer experience and effective security (Maxim and Cser, 2017, p. 4)

• Allan and Iverson, 2018, p. 4

• Maxim and Cser, 2017, p. 3

• Osmanoglu et al., 2013, p. 57-58

• IT System Business Owner (Stakeholder)

• Line Manager (Stakeholder - IAM)